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Contact

Contact Trans Dispatch: the desk behind every vehicle

Contact Trans Dispatch by phone, by email or with the online form: one desk for every vehicle class. Send the trip details and a dispatcher answers in writing with a firm price for your date.

Black GMC Yukon Denali SUV waiting at a city curb at dusk, with streetlights and traffic signals glowing behind.
  • Licensed, insured operators on every trip
  • 24/7 dispatch
  • Flight tracking on every airport ride
  • One quote, one contact, every vehicle class

Reach the dispatch desk by phone or email

The fastest route to a price is the contact form below: it asks for exactly what dispatch needs. For anything that does not fit a box, the notes field is read in full.

Common questions are answered in the booking FAQ, our about page explains how the dispatch desk works, and a written quote gives the exact figure for your trip.

What to include in a message

For a quote: the service, pickup and drop-off addresses, date and time, passengers and bags, and the flight number or venue name. For a change to an existing booking: the reference number from your confirmation and what needs to move.

For a lost item: the reference, the vehicle and where you were sitting, and dispatch will check with the chauffeur.

The lit Manhattan Bridge over the East River at night, with Lower Manhattan towers and One World Trade Center behind.

What happens after you write

The dispatch desk is open 24 hours a day, 7 days a week. Quote requests sent through the form or by email are answered in writing; if a detail is unclear, a dispatcher contacts you before quoting.

  1. Tell us the trip

    Pickup, drop-off, date, time and headcount. Under a minute on the form — or a phone call if you would rather talk it through.

  2. Get a firm price

    A dispatcher checks availability and replies with the vehicle class and the quote. Nothing is charged on this website.

  3. Ride

    Confirm, and the chauffeur’s details reach you before pickup. Airport rides are matched to the flight, not the clock.

Corporate accounts and affiliates

Companies that want an account and operators who want to partner with us write to the same desk; say which in the first line. The corporate transportation page explains how accounts work, and how to become an affiliate operator lists what operators should send.

Send the trip details

Trip

Not needed for hourly / as-directed trips.

Required for hourly bookings (1–24). Minimums vary by vehicle.

Airport rides: helps us size the vehicle.

Occasion & notes
How do we reach you?

We text or call to confirm details.

Unsubscribe or reply STOP at any time. Message and data rates may apply.

Or call +1 (888) 796-6030

A dispatcher reviews every request and replies with a firm price and vehicle. No payment is taken on this site.

Ready when you are

Tell dispatch where and when.

A firm quote comes back from a real person, with the vehicle named. No account, no payment on the site.