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Privacy policy

Last updated

Protecting your privacy matters to Trans Dispatch Inc ("Trans Dispatch", "we", "us"). This privacy policy describes the personal information we collect, how we use and protect it, and how you can control marketing messages when you visit transdispatchinc.com or book limousine, party bus, charter bus or other chauffeured transportation with us.

1. Information we collect

We may collect these details from you:

  • Personal information: your name, email address and phone number, plus your billing address and payment details when you confirm a reservation with our dispatch team.
  • Booking details: the date, time and locations of the trip you ask us to arrange.
  • Communications: any message you send us through the website forms, by email or by phone.

2. How we use your information

We use your information to:

  • Process and manage your reservations.
  • Send you important updates about your booking.
  • Send promotional offers or newsletters, but only if you have opted in.
  • Meet our legal obligations.

3. How we protect your information

We use reasonable administrative, technical and physical safeguards to keep your personal information safe. We work hard to protect your data, but no method of sending information over the internet is completely secure, so we cannot promise absolute security.

4. Sharing your information

Your personal information is never sold, rented or traded. The only people we may pass it to are the trusted drivers assigned to your trip.

5. Your rights

You have the right to:

  • See and review the personal information we hold about you.
  • Ask us to correct any information that is wrong.

6. Opting out of marketing messages

Email

From time to time we may email you newsletters, promotions or special deals. You never have to receive them, and you can stop them whenever you like:

Once you opt out, we stop promotional emails within a reasonable time. You may still get essential service emails, such as booking confirmations or updates.

Text messages (SMS)

We may also text you about service updates, promotions or special deals. You can stop these messages whenever you like:

After you opt out, our marketing and promotional texts stop. Important messages about your trip can still reach you unless you ask us to stop those as well.

Without your consent, we will never give your email address or phone number to any third party for their marketing.

7. Changes to this policy

We may update this privacy policy from time to time. The newest version is always the one posted on this page.

8. Contact us

Questions about this policy or your information? Email booking@transdispatchinc.com, call +1 (888) 796-6030 or use our contact page. To book a trip, send the details through the quote form.